Cancellation & Refund

We ask you to realize that when you forget your appointment or fail to cancel with enough notice in advance, we miss out on an opportunity to fill that time slot, and our standby clients miss the chance to receive our services.

Since we realize that it is easy to forget an appointment made in advance, all our appointments can be cancelled / rescheduled in accordance with the terms stipulated below: 

Cancellation fees will apply as follows: 

1) “No show” will likewise be charged 100% of the booked service price.

2) Cancellation of an appointment requires at least three (3) hours’ notice. Store credits will be given for such cancellation which the customer can use to book another appointment subject to availability. A failure to provide such three (3) hour notice will result in a fee equal to 100% of the service cost.

The purpose of this cancellation policy is to enable us to inform our standby clients of any availability, keep our schedule filled, thus providing better service for each one of our established and future clients.

Thank you for viewing and supporting our cancellation terms and conditions.